Term and Conditions

1. Introduction

Welcome to Burlington Shop (“we”, “our”, or “us”) at www.bathcabinetdeals.com. These Terms and Conditions govern your use of our website and purchases of our premium bathroom furniture. By accessing our site or placing an order, you agree to these terms in full.

2. Our Products

Burlington Shop specialises in high-quality bathroom furniture including:

• Vanity Units (wall-hung, floor-standing, corner, double basin)
• Bathroom cabinets (tall, mirrored, corner, wood, white, stainless steel)
• Bathroom storage furniture and worktops
• Cloakroom vanity units and fitted bathroom furniture

All product images and descriptions are for illustrative purposes only. Minor variations may occur.

3. Ordering Process

3.1 Placing an Order

To place an order:

1. Select your desired bathroom furniture items
2. Proceed to checkout
3. Provide accurate delivery information
4. Select payment method (Visa, MasterCard, JCB, or PayPal)
5. Review and confirm your order

3.2 Order Confirmation

You will receive an order confirmation email. This constitutes our acceptance of your order and forms a contract between you and Burlington Shop.

3.3 Order Processing

We process all orders within 1-2 business days of payment confirmation.

4. Pricing and Payment

4.1 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices due to market conditions.

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

4.3 Payment Security

All payments are processed through secure payment gateways. We do not store your full payment details.

5. Shipping and Delivery

5.1 Shipping Options

We offer two shipping methods:

Method	Carrier	Delivery Time	Cost
Standard Shipping	DHL/FedEx	10-15 business days after dispatch	£12.95 flat rate
Free Shipping	EMS	15-25 business days after dispatch	Free for orders over £50

5.2 Delivery Areas

We ship worldwide except to certain remote areas and parts of Asia. Delivery times may vary during peak periods.

5.3 Delivery Responsibilities

Upon delivery:

• Inspect your bathroom furniture immediately
• Report any damage within 48 hours
• Ensure someone is available to receive the delivery

6. Returns and Refunds

6.1 Return Policy

We offer a 15-day return window from the delivery date. To be eligible for return:

• Items must be unused and in original packaging
• All accessories must be included
• Non-returnable items include:
  • Mirrored cabinets with installed mirrors (hygiene reasons)
  • Custom-fitted bathroom furniture that has been modified or installed

6.2 Return Process

1. Email [email protected] within 15 days
2. Include your order number and reason for return
3. Wait for our return approval (within 2 business days)
4. Package items securely in original packaging
5. Ship using the carrier we specify

6.3 Refund Process

Once we receive and inspect your return:

• Processing time: 3-5 business days
• Refund method: Original payment method
• Timeline: 5-10 business days to appear in your account

6.4 Damaged or Incorrect Items

Contact us immediately at [email protected] with photos of the damage/wrong item and packaging. We’ll arrange a replacement or return at no cost to you.

7. User Obligations

By using our website and purchasing our products, you agree to:

• Provide accurate and complete information
• Not use our products for any unlawful purpose
• Comply with all applicable laws and regulations
• Not attempt to harm our website or systems
• Accept responsibility for all activities under your account

8. Intellectual Property

All content on our website, including:

• Product designs
• Images
• Text
• Logos

are the property of Burlington Shop or our licensors and are protected by intellectual property laws. You may not use our content without express written permission.

9. Liability Limitations

9.1 Product Use

Our bathroom furniture is designed for domestic use. Burlington Shop is not liable for:

• Improper installation or use
• Modifications to products
• Consequential damages from product use

9.2 Website Use

We strive to maintain accurate information but are not liable for:

• Temporary website unavailability
• Technical errors beyond our control
• Third-party actions

10. Privacy Policy

Your privacy is important to us. Our separate Privacy Policy explains how we collect, use, and protect your personal information.

11. Governing Law

These Terms and Conditions are governed by English law. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to Terms

We may update these Terms periodically. The latest version will always be available on our website with the effective date.

13. Contact Us

For any questions about these Terms or our products:

Burlington Shop
71 Peter St, Manchester, GB M5D 3HZ
Email: [email protected]